Communications Operator (full-time) - Arizona Biltmore

Pyramid Global Hospitality

Phoenix, Arizona, US
Not specified; not specified; comprehensive health...
Prior customer service experience required
Availability for days nights weekends holidays
Ability to handle emergency situations calmly
Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • The Communications Operator is responsible for answering hotel telephone calls, directing callers to the appropriate extension, and communicating clearly with guests regarding hotel information and emergencies.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, on-site wellness programs, and Go Hilton travel benefits.

Matching Summary

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Salary

Not specified; Not specified; Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays, Go Hilton travel benefits

Skills & Requirements

Must-have

  • Prior customer service experience required
  • Availability for days nights weekends holidays
  • Ability to handle emergency situations calmly

Nice-to-have

  • Experience with handling cash preferred
  • Prior luxury hotel experience preferred
  • Prior Front Desk experience preferred

Key Requirements

  • High School graduate or equivalent
  • Prior customer service experience required
  • Full-time availability including nights and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter