Digital Customer Journey Expert

ING

Netherlands
Good salary; thirteenth month included; bis 3.5%; ...
Hybrid
3-5 years digital marketing experience
Online campaign management skills
A/b testing setup and analysis
ING is seeking a Digital Customer Journey Expert to enhance customer experiences and drive digital sales within their Digital Channels Tribe. The ideal candidate should possess strong skills in digital marketing, data analysis, and customer journey optimization, with a focus on independent initiative and ownership

Job Summary

  • You will be responsible for spotting opportunities in the customer journey based on data and turning them into concrete actions.
  • The role involves running digital marketing campaigns with a commercial and customer-centric mindset while taking ownership of responsibilities.
  • ING offers a 36-hour working week, a thirteenth month salary, and an Individual Savings Contribution of 3.5% of gross monthly salary.

Matching Summary

Match Score: 85

ING is seeking a Digital Customer Journey Expert to enhance customer experiences and drive digital sales within their Digital Channels Tribe. The ideal candidate should possess strong skills in digital marketing, data analysis, and customer journey optimization, with a focus on independent initiative and ownership.

Salary

Good salary; Thirteenth month included; BIS 3.5%; 8% holiday pay

Skills & Requirements

Must-have

  • 3-5 years digital marketing experience
  • Online campaign management skills
  • A/B testing setup and analysis
  • Customer journey optimization expertise
  • Data-driven decision making ability

Nice-to-have

  • Commercial and entrepreneurial mindset
  • Passion for customer engagement
  • Ability to work independently
  • Open mindset for continuous improvement
  • Agile method experience

Key Requirements

  • HBO or WO education completed
  • Excellent command of Dutch and English languages
  • 3-5 years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter