As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts
Job Summary
As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts.
You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality.
Upsunners are a remote, global workforce, and we thrive in a multicultural team.
Matching Summary
As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts.
Skills & Requirements
Must-have
PaaS ecosystem expertise
Cloud infrastructure and developer tools
Architectural fluency
Sophisticated technical workflows
English and French or German fluency
Nice-to-have
Change management methodologies
Customer success platforms
Product analytics tools
DevOps or software development background
Key Requirements
5–8+ years in technical account management
Systems engineering experience
Professional fluency in English and French or German