Customer Success Manager

Smartly

Madrid, Spain
Competitive compensation; equity options + perform...
On-site
4+ years customer success experience
Paid digital advertising knowledge
Strong english communication skills
Smartly is seeking a Customer Success Manager in Madrid, Spain, who will be responsible for managing customer accounts and driving product adoption in the digital advertising sector. The ideal candidate should have over four years of relevant experience and a strong understanding of paid digital advertising platforms

Job Summary

  • You will take ownership of customer accounts from the first week, providing consultative advice to drive product adoption and growth.
  • The role serves as a crucial link between customers, major platforms like Meta and TikTok, and the internal product development team.
  • Smartly offers a hybrid work model, equity options, and a global culture that values diverse perspectives and open feedback.

Matching Summary

Match Score: 85

Smartly is seeking a Customer Success Manager in Madrid, Spain, who will be responsible for managing customer accounts and driving product adoption in the digital advertising sector. The ideal candidate should have over four years of relevant experience and a strong understanding of paid digital advertising platforms.

Salary

Competitive compensation; Equity options and performance-based rewards; Healthcare packages and paid holidays

Skills & Requirements

Must-have

  • 4+ years Customer Success experience
  • Paid digital advertising knowledge
  • Strong English communication skills

Nice-to-have

  • Empathetic and positive attitude
  • Results-driven mentality with bias for action
  • Ability to translate data into insights

Key Requirements

  • 4+ years relevant experience in Customer Success
  • Proficiency in paid digital advertising ecosystems
  • Fluency in spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter