Sr. Executive, Technical Service

Animal Health Technology Solutions

Fully remote
Customer onboarding and training
Product expertise in dairy technology
Customer relationship management
The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly

Job Summary

  • The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.
  • As a field-based role, this person will work directly with our customers, ensuring they fully adopt and utilize our products to meet their operational needs.
  • Customer care is a guiding principle of all that we do and is integral to our success.

Matching Summary

The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product expertise in dairy technology
  • Customer relationship management
  • Collect customer feedback
  • Cross-functional collaboration
  • Technical aptitude and understanding

Nice-to-have

  • Sales and commercial approach
  • Basic proficiency with CRM software
  • Passion for agriculture and technology
  • Enthusiasm for animal health

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree or equivalent experience
  • Fluency in Mandarin and English
  • Deep understanding of dairy livestock industry

Work Rights

Not specified

Tailored Resume

Cover Letter