Client Responsiveness And Accountability Mechanism Assistant
International Rescue Committee Inc
Collect community feedback
Toll free telephone system
Maintain confidentiality
The IRC is guided by three core principles/standards (the IRC Way); Service, Integrity and Accountability
Job Summary
The IRC is guided by three core principles/standards (the IRC Way); Service, Integrity and Accountability.
The position holder will closely work with the program team especially in liaising between the community and the organization in terms of information flow from one to the other and vice versa.
The IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.
Matching Summary
The IRC is guided by three core principles/standards (the IRC Way); Service, Integrity and Accountability.
Skills & Requirements
Must-have
collect community feedback
toll free telephone system
maintain confidentiality
report to concerned body
manage suggestion boxes
Nice-to-have
solutions-driven
passionate change-maker
force for humanity
Key Requirements
Minimum of a Diploma
At least one year’s handling complaint response mechanisms
Excellent computer skills (MS Word, Excel)
Ability to maintain confidentiality
40% of the time will be required to be spent on the field