Suburban Subaru is hiring a Service Advisor to enhance the customer service experience in their busy service department. The ideal candidate should be customer-focused, organized, and able to communicate effectively with both customers and technicians
Job Summary
Serve as the link between customers and the service team, identifying vehicle concerns and recommending needed services.
Prepare repair orders, estimates, and service documentation with accuracy, while verifying warranty and service contract coverage.
Keep customers informed about vehicle status, completion times, and service expenses, supporting a customer-first service lane experience.
Matching Summary
Match Score: 85
Suburban Subaru is hiring a Service Advisor to enhance the customer service experience in their busy service department. The ideal candidate should be customer-focused, organized, and able to communicate effectively with both customers and technicians.
Skills & Requirements
Must-have
Customer-focused service
Organized and driven
Communicate with customers and technicians
Write repair orders and estimates
Verify warranty coverage
Nice-to-have
Builds strong relationships
Thrives in fast-paced environment
Team-oriented mindset
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience is a plus
Valid driver’s license and acceptable driving record