Manager (business Analyst), Operation Excellence, Life Operations
FWD Life Insurance Group
Millennium City, Hong Kong
Business analyst team management
Life insurance operations knowledge
Project management of operation projects
FWD Group is a pan-Asian life and health insurance business serving approximately 34 million customers across 10 markets with a tech-enabled and customer-led approach
Job Summary
FWD Group is a pan-Asian life and health insurance business serving approximately 34 million customers across 10 markets with a tech-enabled and customer-led approach.
The role involves training and managing Business Analysts, participating in sales platform and new business projects, and ensuring smooth project execution to improve operational efficiency.
The company offers a 5-day work week, 20-22 days annual leave, excellent learning and development opportunities, and an attractive package.
Matching Summary
FWD Group is a pan-Asian life and health insurance business serving approximately 34 million customers across 10 markets with a tech-enabled and customer-led approach.
Skills & Requirements
Must-have
business analyst team management
life insurance operations knowledge
project management of operation projects
sales platform and new business projects
workflow and system flow design
data analysis for business needs
Nice-to-have
experience in new business and underwriting
digital transformation experience
product development experience
people management experience
effective communication skills
Key Requirements
Bachelor degree in Business Administration or Information Systems
Minimum 8 years life insurance industry experience
Strong understanding of life insurance operations
Professional project management qualifications preferred