Assistant Manager, University Center

The New School

New York, NY, US
Base: $66,300; bonus/equity: not specified; benefi...
Hybrid
Bachelor's degree in educational technology or related field
Experience managing fast-paced technology service facilities
Supervising part-time staff and student workers
This role oversees the University Center Lab and related academic technology spaces while leading a team of supervisors and student workers

Job Summary

  • This role oversees the University Center Lab and related academic technology spaces while leading a team of supervisors and student workers.
  • The position requires acting as Manager-on-Duty to ensure high-quality service and prompt resolution of technical issues across campus facilities.
  • Employees receive comprehensive benefits including health coverage, retirement plans, paid leave, and tuition waiver benefits for eligible employees and dependents.

Matching Summary

This role oversees the University Center Lab and related academic technology spaces while leading a team of supervisors and student workers.

Salary

Base: $66,300; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, TIAA retirement, tuition waiver

Skills & Requirements

Must-have

  • Bachelor's degree in educational technology or related field
  • Experience managing fast-paced technology service facilities
  • Supervising part-time staff and student workers
  • Troubleshooting lab equipment like printers and plotters
  • Managing inventory and creating purchase orders

Nice-to-have

  • Experience in an academic environment
  • Knowledge of audio/video processes
  • Familiarity with ITIL or IT Service Management frameworks
  • Experience with customer service ticketing systems

Key Requirements

  • Bachelor's degree in educational technology or equivalent experience
  • Documented management experience in computer systems and multimedia
  • Strong leadership and interpersonal skills required

Work Rights

Not specified

Tailored Resume

Cover Letter