H&m Responsable De Département (assistant.e Gérant.e) - Joliette, Qc

H&M

Joliette, Canada
On-site
Customer experience management
Sales and profit analysis
Team leadership and development
H&M is seeking a Department Supervisor (Assistant Manager) for their Joliette location, responsible for supporting sales and profitability goals while providing an excellent customer experience. The role involves team management, performance oversight, and operational responsibilities within the store

Job Summary

  • You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.
  • Manage the team responsible for recruitment, training, development, and succession planning in line with H&M's best practices.
  • We offer an exciting and dynamic work environment, focused on teamwork, with a group of unique, diverse, and kind individuals.

Matching Summary

Match Score: 85

H&M is seeking a Department Supervisor (Assistant Manager) for their Joliette location, responsible for supporting sales and profitability goals while providing an excellent customer experience. The role involves team management, performance oversight, and operational responsibilities within the store.

Skills & Requirements

Must-have

  • Customer experience management
  • Sales and profit analysis
  • Team leadership and development
  • Visual merchandising support
  • Operational execution
  • Loss prevention and safety standards

Nice-to-have

  • Positive and creative personality
  • Passion for customer service
  • Adaptability in dynamic environments
  • Detail-oriented approach

Key Requirements

  • 1-2 years of transferable work experience
  • Ability to lift up to 20 lbs
  • Ability to coach and advise staff
  • Ability to stand for long periods
  • Basic computer skills
  • Availability including evenings and weekends
  • Ability to travel to support other stores

Work Rights

Not specified

Tailored Resume

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