Body Shop Customer Service Rep

Priority Honda Hampton

Utica, NY, United States
$16.00-$20.00 ph; not specified; competitive pyy +...
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Communicate via multiple channels
Priority Honda Hampton is seeking a Body Shop Customer Service Representative to enhance customer experience at their state-of-the-art Collision Center. The role involves addressing customer inquiries and complaints, maintaining records, and ensuring high levels of customer satisfaction

Job Summary

  • The Collision Center is seeking a Customer Service Representative (CSR) who excels at providing an excellent customer experience and naturally possesses problem-solving skills.
  • Responsibilities include maintaining a positive attitude, responding promptly to inquiries, communicating effectively, resolving complaints, and keeping detailed records of customer interactions.
  • The company offers competitive pay, comprehensive benefits including medical, dental, vision, paid holidays, PTO, disability, life insurance, 401(k), and employee discounts.

Matching Summary

Match Score: 75

Priority Honda Hampton is seeking a Body Shop Customer Service Representative to enhance customer experience at their state-of-the-art Collision Center. The role involves addressing customer inquiries and complaints, maintaining records, and ensuring high levels of customer satisfaction.

Salary

$16.00-$20.00 per hour; Not specified; Competitive pay and comprehensive benefits

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Communicate via multiple channels
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Empathetic and professional demeanor
  • Problem-solving skills
  • High customer satisfaction focus

Key Requirements

  • Ability to stay calm in stressful situations
  • Comfortable using computers
  • Excellent verbal, phone, written, and email communication skills
  • Experience working with customer support
  • At least 18 years of age
  • Valid license in state of residence
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter