Customer Service Associate

MNX, a UPS company

Nz
Booking expedited shipments
Liaising with key parties
Inputting and processing shipments
Customer Service Associates are responsible for booking expedited domestic and international shipments for national customers

Job Summary

  • Customer Service Associates are responsible for booking expedited domestic and international shipments for national customers.
  • They provide quality shipping solutions and ensure professional customer service by liaising with key parties, including third-party suppliers and other company offices.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Customer Service Associates are responsible for booking expedited domestic and international shipments for national customers.

Skills & Requirements

Must-have

  • booking expedited shipments
  • liaising with key parties
  • inputting and processing shipments
  • monitoring shipment statuses
  • responding to bill queries
  • customer reports creation

Nice-to-have

  • innovative possibilities
  • rewarding culture
  • talented teams
  • passion for helping others
  • positive attitude

Key Requirements

  • Proven experience in a customer support role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Attention to detail
  • Ability to multitask
  • Work efficiently in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter