AIA is seeking a Senior Manager to lead its Wellness Project Management Team, focusing on enhancing health management services through a customer-centric approach and technological innovation. The ideal candidate should have a strong background in health management, team leadership, and process optimization, along with excellent communication skills
Job Summary
The role involves managing the health care butler project team to deliver high-quality, full-process health management services.
Candidates must optimize service processes and operational systems while balancing cost control with customer satisfaction.
The position requires leading the adoption of digital tools and artificial intelligence to enhance service efficiency and quality.
Matching Summary
Match Score: 85
AIA is seeking a Senior Manager to lead its Wellness Project Management Team, focusing on enhancing health management services through a customer-centric approach and technological innovation. The ideal candidate should have a strong background in health management, team leadership, and process optimization, along with excellent communication skills.
Skills & Requirements
Must-have
5+ years clinical hospital experience
3+ years health management industry experience
Team management and performance evaluation
SOP development and service process optimization
Medical resource coordination and integration
Nice-to-have
AI and digital tool implementation
Knowledge base construction and maintenance
Cross-departmental collaboration skills
Customer-centric service culture
Innovation in health management services
Key Requirements
Bachelor's degree or above
Medical or nursing background preferred
Health management specialist certification
Fluent in Cantonese and English
Project management and process optimization experience