Executive - Business Channels (operations & Customer Service)

Hong Leong Bank

Johor Jaya, Johor, Malaysia
Customer service skills
Sales experience
Basic banking knowledge
The role focuses on providing superior customer service and achieving high customer satisfaction scores

Job Summary

  • The role focuses on providing superior customer service and achieving high customer satisfaction scores.
  • Candidates will support the bank's digital transformation initiatives and engage in cross-selling products.
  • Hong Leong Bank values diversity and aims to attract the best talent for its operations.

Matching Summary

The role focuses on providing superior customer service and achieving high customer satisfaction scores.

Skills & Requirements

Must-have

  • Customer service skills
  • Sales experience
  • Basic banking knowledge

Nice-to-have

  • Excellent communication skills
  • Professional appearance
  • Teamwork and collaboration

Key Requirements

  • Degree/Diploma Holder
  • Related working experience in financial institution
  • FIMM / UT license

Work Rights

Not specified

Tailored Resume

Cover Letter