It Support Officer

RSL LifeCare

St Leonards, , Australia
Base: not specified; bonus/equity: not specified; ...
Hybrid
It service desk support
Active directory knowledge
Microsoft desktop and server environments
RSL LifeCare provides compassionate care and services to veterans and seniors, supporting them in communities or at home for over 100 years

Job Summary

  • RSL LifeCare provides compassionate care and services to veterans and seniors, supporting them in communities or at home for over 100 years.
  • The IT Service Desk Officer will be the first point of contact for IT support, helping maintain efficient systems and supporting staff to deliver exceptional care.
  • Benefits include salary packaging up to $15,900 per year, staff discounts, leave loading, fitness passport, flexible hybrid work model, and a supportive team environment.

Matching Summary

RSL LifeCare provides compassionate care and services to veterans and seniors, supporting them in communities or at home for over 100 years.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Salary packaging up to $15,900 per year, staff discounts, leave loading, fitness passport

Skills & Requirements

Must-have

  • IT service desk support
  • Active Directory knowledge
  • Microsoft desktop and server environments
  • Help desk ticket management
  • ERP and application support
  • Office 365 administration

Nice-to-have

  • Customer-first approach
  • Collaborative team environment
  • Commitment to quality and service excellence
  • Experience with ITSM tools
  • Knowledge of SharePoint

Key Requirements

  • Diploma/Degree or 2-3 years help desk experience
  • Valid Police Check or NDIS check
  • Experience in distributed help desk environment

Work Rights

Valid Police Check or NDIS check required

Tailored Resume

Cover Letter