Customer Service Officer | Community Bank Rosewood | Part-time | Qld
Bendigo and Adelaide Bank Ltd
Rosewood, Queensland, AU
On-site
Exceptional customer service delivery
Achieve targets
Strong attention to detail
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals
Job Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
In this dynamic and high-impact role, you’ll make your mark by exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!
Matching Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Skills & Requirements
Must-have
exceptional customer service delivery
achieve targets
strong attention to detail
risk mindset
communicate face to face
communicate over the phone
Nice-to-have
lifelong learning attitude
collaboration and teamwork
community engagement
digital literacy support
Key Requirements
Experience in customer service environment
Experience in banking and finance industry is a plus