Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence
Job Summary
Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.
The successful applicant must comply with GEHC's standard background check, including a post offer drug test.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
Matching Summary
Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence.
Skills & Requirements
Must-have
Evaluate complex biomedical equipment issues
Perform planned maintenance and inspections
Follow GE policies and hospital protocol
Communicate and partner with teammates
Proactive daily customer communication
Manage vendor service delivery
Nice-to-have
Drive customer satisfaction
Enhance technical knowledge
Act with humility and build trust
Lead with transparency
Deliver with focus and drive ownership
Key Requirements
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment
OR High School Diploma/GED and 4+ years of experience servicing medical equipment
Lift, carry, push, and pull up to 35 lbs. unassisted
Willingness to be available 'after hours' or work a rotating On-Call schedule