This permanent role is based in Mascot, NSW, reporting to the Operations Manager and focuses on delivering premium customer service to enhance market leadership
Job Summary
This permanent role is based in Mascot, NSW, reporting to the Operations Manager and focuses on delivering premium customer service to enhance market leadership.
Responsibilities include managing timesheets, invoicing, job orders, customer reporting, portal updates, and supporting sales and service teams to meet customer requirements.
Otis offers opportunities for training, leadership development, and a diverse, global team environment committed to safety, ethics, and quality.
Matching Summary
This permanent role is based in Mascot, NSW, reporting to the Operations Manager and focuses on delivering premium customer service to enhance market leadership.
Skills & Requirements
Must-have
Customer service focus
Timesheet and invoicing processing
Job booking and closing management
Customer portal maintenance
Microsoft and IT platform proficiency
Team collaboration
Nice-to-have
Process improvement facilitation
Debt collection assistance
Adaptability and agility
Strong verbal and written communication
Time management and multitasking
Key Requirements
3-5 years project coordination or administrative experience
Higher School Certificate or relevant tertiary education
Experience in construction, engineering, or elevator industry administration