Base: not specified; bonus/equity: 13th month sala...
On-site
Supervision of reception staff
Reservation and occupancy management
Customer service and client reception
The Chef de Brigade supervises a team of receptionists and ensures the smooth operation of the hotel's front desk services including managing reservations, occupancy rates, client reception, billing, and lobby security
Job Summary
The Chef de Brigade supervises a team of receptionists and ensures the smooth operation of the hotel's front desk services including managing reservations, occupancy rates, client reception, billing, and lobby security.
The role involves administrative, commercial, and management tasks such as coordinating staff activities, handling client requests, promoting the establishment, and maintaining hygiene and safety standards.
Employees benefit from monthly meal allowances, a 13th month salary after two months, transport reimbursement, mobility bonuses, preferential parking rates, family health insurance, participation bonuses, cooptation premiums, and privileged offers through the Heartist card.
Matching Summary
The Chef de Brigade supervises a team of receptionists and ensures the smooth operation of the hotel's front desk services including managing reservations, occupancy rates, client reception, billing, and lobby security.
Salary
Base: Not specified; Bonus/Equity: 13th month salary after 2 months; Benefits: Monthly meal allowances, transport reimbursement 75%, mobility bonus 500€ per year, family health insurance with 50% employer contribution, cooptation bonus 400€, employee savings plan
Skills & Requirements
Must-have
Supervision of reception staff
Reservation and occupancy management
Customer service and client reception
Billing and payment processing
Lobby management and security
English language proficiency
Nice-to-have
Knowledge of OPERA, TARS, VR software
Teamwork and initiative
Organizational skills
Multilingual abilities
Promotion and commercial activities
Attention to hygiene and safety
Key Requirements
Proficiency in English and another language
Experience with hotel reception operations
Knowledge of billing and payment procedures
Ability to coordinate and supervise teams
Computer skills including word processing and spreadsheets