It Service Delivery Technician

636

Salem, VA, United States
Fully remote
Support it hardware and software
Build, configure, deploy desktops/laptops
Troubleshoot and resolve issues
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • The company provides a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Build, configure, deploy desktops/laptops
  • Troubleshoot and resolve issues
  • Active Directory user management
  • Client-side security software
  • Identify and remove viruses/malware
  • Network printer support

Nice-to-have

  • Customer support focused attitude
  • Adapt to rapid changes
  • Continuous improvement opportunities
  • Positive attitude
  • Work with remote team members

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred (MOS, MCTS, A+, ACMT, ITIL V3)
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter