Provide essential senior leadership and strategic oversight to the support organisation, spearheading the aggressive global rollout of key shared service platform
Job Summary
Provide essential senior leadership and strategic oversight to the support organisation, spearheading the aggressive global rollout of key shared service platform.
Strategically manage a portfolio of 25 applications, 6 of which are global, collectively responsible for the Treasury and Trade Services (TTS) payments business serving a diverse client base across 93 countries.
This position demands leadership parity with global payments peer portfolios, requiring exceptional relationship management and influence to deliver production outcomes within a complex portfolio and a vast stakeholder network.
Matching Summary
Provide essential senior leadership and strategic oversight to the support organisation, spearheading the aggressive global rollout of key shared service platform.
Skills & Requirements
Must-have
Global Shared Services
Payment Modernization
Treasury and Trade Services
Client Experience
Application Support Management
Nice-to-have
Visionary leadership
Cross-functional collaboration
Continuous improvement
Risk assessment and ethical judgment
Key Requirements
15+ years relevant experience
Advanced level experience in Apps Support
Extensive experience in payments domain for institutional clients