Alternance 12 À 24 Mois – Support Service Clients

Sanofi

Gentilly, France
**
Customer order management
Digital project development
Invoice rejection analysis
** Sanofi is seeking a candidate for a 12-24 month apprenticeship in client support services at their Gentilly location, starting in September 2026. The role involves contributing to customer satisfaction through order management and digital project development while fostering a collaborative and innovative work culture. **

Job Summary

  • You will contribute to the improvement of our customers' satisfaction by participating in the management of orders and customer requests.
  • Contribute to the development of digital projects, participate in steering meetings with internal and external partners, and analyze invoice rejections on digital portals.
  • Launch your career in a company that invests in you, giving you the means to reinvent what is possible and build your future with the latest tools, digital innovation, and continuous learning.

Matching Summary

Match Score: 75

** Sanofi is seeking a candidate for a 12-24 month apprenticeship in client support services at their Gentilly location, starting in September 2026. The role involves contributing to customer satisfaction through order management and digital project development while fostering a collaborative and innovative work culture. **

Skills & Requirements

Must-have

  • customer order management
  • digital project development
  • invoice rejection analysis
  • customer dispute resolution

Nice-to-have

  • rigor
  • autonomy
  • team spirit
  • digital tools mastery

Key Requirements

  • bac +2 to bac +3 in commerce and customer relations or management and administration
  • intermediate English

Work Rights

Not specified

Tailored Resume

Cover Letter