Business Analysis Manager, Operational Excellence

Wolters Kluwer

Base: $89,600.00 - $157,000.00 usd; bonus: eligibl...
Hybrid
Lean six sigma process improvement
Process mapping with visio lucid miro
Data analytics and root-cause analysis
This role involves proactively identifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations using Lean, Six Sigma, and Agentic AI

Job Summary

  • This role involves proactively identifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations using Lean, Six Sigma, and Agentic AI.
  • The ideal candidate will partner with leadership to assess current-state workflows, define future-state solutions, and drive measurable improvements in efficiency and cost-to-serve metrics.
  • Wolters Kluwer offers competitive benefits including medical, dental, vision plans, 401(k), tuition assistance, and paid parental leave for this hybrid position.

Matching Summary

This role involves proactively identifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations using Lean, Six Sigma, and Agentic AI.

Salary

Base: $89,600.00 - $157,000.00 USD; Bonus: Eligible for Bonus; Benefits: Medical, Dental, Vision, 401(k), Tuition Assistance

Skills & Requirements

Must-have

  • Lean Six Sigma process improvement
  • Process mapping with Visio Lucid Miro
  • Data analytics and root-cause analysis
  • Cross-functional stakeholder collaboration
  • Business case development and financial modeling

Nice-to-have

  • Agentic AI and automation experience
  • Strong curiosity and strategic thinking
  • Change management and training skills
  • Innovation in operational workflows
  • Excellent written and verbal communication

Key Requirements

  • Minimum Bachelor's degree required
  • 6+ years of experience in operational improvement or business analysis
  • Preferred certifications: Lean Six Sigma, PMP, SAFe Agile

Work Rights

Not specified

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