Customer Banking Specialist - Melton

CommBank

Melton, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** The Commonwealth Bank is seeking a Customer Banking Specialist for its Melton branch, focusing on delivering exceptional customer service and supporting a range of banking needs. The role requires strong communication skills and a customer-centric approach while maintaining a risk-averse culture. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • As the Customer Banking Specialist in our Melton Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a Customer Banking Specialist for its Melton branch, focusing on delivering exceptional customer service and supporting a range of banking needs. The role requires strong communication skills and a customer-centric approach while maintaining a risk-averse culture. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion processes and procedures

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Holistic customer solutions
  • Articulate financial terms clearly

Key Requirements

  • Proven experience in Financial Services
  • Proven experience in Retail
  • Proven experience in Hospitality
  • Excellent communication skills
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter