Problem Manager

Raytheon UK

Warminster, United Kingdom
**
Lead problem management process
Root cause analysis
Manage problem register
** Raytheon UK is seeking a Problem Manager for its OMNIA® Training team in Warminster, UK. The role focuses on leading problem management processes to enhance military collective training, requiring strong stakeholder engagement and ITIL knowledge. **

Job Summary

  • Lead the problem management process, ensuring effective identification, analysis, and resolution of underlying causes of incidents.
  • You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.
  • Raytheon UK is a landed company and part of the wider RTX organisation.

Matching Summary

Match Score: 75

** Raytheon UK is seeking a Problem Manager for its OMNIA® Training team in Warminster, UK. The role focuses on leading problem management processes to enhance military collective training, requiring strong stakeholder engagement and ITIL knowledge. **

Skills & Requirements

Must-have

  • lead problem management process
  • root cause analysis
  • manage problem register
  • ITIL service management practices
  • customer first mindset

Nice-to-have

  • working within defence environments
  • familiarity with service management platforms
  • support DevOps or DevSecOps

Key Requirements

  • Proven experience managing problem management activities
  • Strong knowledge of ITIL
  • ITIL certification (Foundation or higher)
  • Eligible and willing to obtain SC clearance

Work Rights

SC clearance required

Tailored Resume

Cover Letter