Guest Experience Host & Face To Face Lead Generator

CLUB View

Phillip Island, Victoria, Australia
Competitive salary; bonus/equity: weekly bonus tie...
Excellent communication and interpersonal skills
Enthusiastic, self-motivated and positive attitude
Immaculate presentation and professional grooming
This role combines guest relations with marketing, so you’ll play a key part in generating leads and driving business growth while ensuring every guest has an exceptional stay

Job Summary

  • This role combines guest relations with marketing, so you’ll play a key part in generating leads and driving business growth while ensuring every guest has an exceptional stay.
  • Build your career with a value-driven organisation that promotes growth and development.
  • Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

Matching Summary

This role combines guest relations with marketing, so you’ll play a key part in generating leads and driving business growth while ensuring every guest has an exceptional stay.

Salary

Competitive salary; Bonus/Equity: weekly bonus tied directly to performance, top performers can earn an additional AU $30,000 to AU $50,000 per year in bonuses; Benefits: Professional development funding, Discounted hotel stays across Australia, Fiji, New Zealand

Skills & Requirements

Must-have

  • Excellent communication and interpersonal skills
  • Enthusiastic, self-motivated and positive attitude
  • Immaculate presentation and professional grooming
  • High level of computer literacy
  • Target-driven environment
  • Meet guests face-to-face

Nice-to-have

  • Genuine passion for customer service
  • Local knowledge
  • Previous experience with PMS system
  • Knowledge of sales force application

Key Requirements

  • Previous experience in a hotel or hospitality role
  • Flexibility to work a variety of shifts

Work Rights

Not specified

Tailored Resume

Cover Letter