As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You’ll help customers make the right financial decisions and achieve their dreams.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service
Financial services experience
Clear articulation of financial terms
Problem-solving skills
Risk-adverse culture championing
Nice-to-have
Retail or hospitality experience
Interest in career growth
Holistic customer solutions
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions and find solutions
Ability to work in a busy, commercial and driven retail environment