Office Services Supervisor

R.R. Donnelley & Sons

New York, NY, United States
$48,500 - $70,900 / year; not specified; medical, ...
On-site
Manage day-to-day operations
Client relationship management
Team leadership and development
Ensure team provides outstanding service to client, while building strong customer relationships

Job Summary

  • Ensure team provides outstanding service to client, while building strong customer relationships.
  • Maximize profitability through the effective utilization of labor and resources.
  • RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Matching Summary

Ensure team provides outstanding service to client, while building strong customer relationships.

Salary

$48,500 - $70,900 / year; Not specified; Medical, dental, vision, PTO, disability, 401(k), life insurance, parental leave, adoption assistance, tuition assistance, discounts

Skills & Requirements

Must-have

  • Manage day-to-day operations
  • Client relationship management
  • Team leadership and development
  • Workflow coordination and prioritization
  • Vendor management
  • Cost-efficient use of resources

Nice-to-have

  • Service expansion and new business
  • Positive can-do attitude
  • Independent decision making
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3+ years customer service experience
  • 3+ years office support experience
  • Intermediate Microsoft Office Word and Excel
  • Basic Microsoft PowerPoint
  • Understanding of USPS regulations
  • Understanding of reprographics equipment
  • Proven customer service skills
  • Good organizational skills
  • Ability to handle sensitive documents
  • Good problem-solving skills
  • Work well in a team environment
  • Interact effectively with diverse backgrounds

Work Rights

Not specified

Tailored Resume

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