Job Summary

• Ford of Thousand Oaks is looking for a motivated, customer-focused BDC Administrator/Customer Service Representative to join our growing team.
• This role is critical to our dealership’s success as the first point of contact for many customers, creating a positive experience while managing sales and service appointments.
• We offer best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, 401(k) retirement plan, employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

Salary

Base: $20.00 hourly; Bonus/Equity: Bonus opportunities based on appointments shown/sold and manufacturer approvability; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Key Requirements

• Previous BDC or customer service experience preferred
• Comfortable working with CRM systems
• High School graduate or equivalent
• 18 years or older required
• Drug-free workplace compliance

Work Rights