Cloud Operations Intern-1

AIA Digital+

Not specified (assumed hybrid based on the nature of the role)
Incident management
Change management
Service request handling
AIA Digital+ is seeking a Cloud Operations Intern to support its Cloud Operations Core Team, focusing on incident management, change management, and service request handling. The internship offers hands-on exposure to cloud operations, using tools like ServiceNow to develop operational skills in a dynamic environment

Job Summary

  • The Cloud Operations Intern will play an active role in supporting the Cloud Operations Core Team across essential operational functions, including incident management, change management, and service request handling.
  • This internship is designed to provide hands on exposure to real cloud operations work, enabling the intern to develop strong operational skills in a fast paced environment.
  • The intern will use SNOW to track, manage, and document operational activities, ensuring accurate and compliant handling of incidents, changes, and service requests while learning industry standard ITSM practices.

Matching Summary

Match Score: 85

AIA Digital+ is seeking a Cloud Operations Intern to support its Cloud Operations Core Team, focusing on incident management, change management, and service request handling. The internship offers hands-on exposure to cloud operations, using tools like ServiceNow to develop operational skills in a dynamic environment.

Skills & Requirements

Must-have

  • incident management
  • change management
  • service request handling
  • ServiceNow (SNOW)
  • operational governance standards
  • documentation management

Nice-to-have

  • hungry and driven
  • shaping a better tomorrow
  • dynamic and exciting environment
  • learn, contribute and thrive

Key Requirements

  • Must provide all requested information
  • Ensure submitted information is accurate and up-to-date

Work Rights

Not specified

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