Er Secretary - Sf1

bwh.harvard.edu

Boston, MA, United States
Base: $18.44 - $27.39phly; bonus/equity: not speci...
Fully remote
2+ years medical or customer service experience
Proficiency with epic system and asap module
Ability to work rotating shifts and weekends
The role supports the mission of Mass General Brigham by ensuring professional and efficient operation of the unit while providing quality patient care

Job Summary

  • The role supports the mission of Mass General Brigham by ensuring professional and efficient operation of the unit while providing quality patient care.
  • Key responsibilities include coordinating admissions, discharges, and transfers, managing medical records, and serving as a liaison between patients, families, and the healthcare team.
  • Candidates must demonstrate flexibility to adapt to a fast-paced environment with frequent interruptions and emergencies while maintaining confidentiality and safety standards.

Matching Summary

The role supports the mission of Mass General Brigham by ensuring professional and efficient operation of the unit while providing quality patient care.

Salary

Base: $18.44 - $27.39/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • 2+ years medical or customer service experience
  • Proficiency with Epic system and ASAP module
  • Ability to work rotating shifts and weekends
  • Strong verbal communication and interpersonal skills
  • Knowledge of medical terminology preferred

Nice-to-have

  • Associate's degree in related field
  • Experience with Microsoft Office suite
  • Commitment to Patient and Family Centered Care model
  • Cultural diversity awareness and respect
  • Team collaboration and proactive problem solving

Key Requirements

  • High School Diploma required; Associate's Degree preferred
  • 2+ years experience in medical or customer service setting
  • Must be able to lift up to 20 lbs occasionally

Work Rights

Not specified

Tailored Resume

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