Visa is a world leader in payments technology, dedicated to uplifting everyone by being the best way to pay and be paid globally
Job Summary
Visa is a world leader in payments technology, dedicated to uplifting everyone by being the best way to pay and be paid globally.
Technical Solution Analysts support Cybersource’s Premier Enterprise merchants by managing technical aspects of implementations and ensuring optimal integration performance.
This role offers the opportunity to work on strategically important projects in a fast-paced environment with top-tier clients in Greater China.
Matching Summary
Visa is a world leader in payments technology, dedicated to uplifting everyone by being the best way to pay and be paid globally.
Skills & Requirements
Must-have
Technical point of contact for merchants
Manage merchant escalations and implementations
Consultative payment guidance
Monitor transaction performance
Product training and business reviews
Cross-functional team collaboration
Fluent in English and Mandarin
Nice-to-have
Payment industry experience
Project management skills
Risk mitigation methodology knowledge
Self-starter with strong organization
Experience with card-present and card-not-present transactions
Ability to negotiate under stretched terms
Experience working with virtual teams
Key Requirements
Bachelor’s Degree in Computer Science or IT
5+ years customer support or account management experience
Strong understanding of programming and markup languages
Excellent communication skills in English and Mandarin
Ability to manage multiple merchant projects concurrently