Junior Vip Manager Austria/germany

JobMatchingPartner Ltd

Warsaw, Poland
Base: 9 500 – 12 000zł pm; bonus/equity: uncapped ...
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Native/c2 austrian/german
Fluent english
Crm systems experience
** JobMatchingPartner Ltd is seeking Junior VIP Managers who are fluent in Austrian/German to join an iGaming company in Warsaw, Poland. The role focuses on managing relationships with high-value players, resolving issues, and driving retention strategies, offering a competitive salary with an uncapped bonus structure. **

Job Summary

  • Manage daily communication with German VIP players via chat, phone and email and build strong relationships with high-value players.
  • Deliver personalized bonuses and promotions based on player activity and support the development and execution of VIP retention strategies.
  • The role offers a salary of 9 500 – 12 000zł per month plus an uncapped KPI-based monthly bonus, with benefits including medical insurance and relocation assistance.

Matching Summary

Match Score: 75

** JobMatchingPartner Ltd is seeking Junior VIP Managers who are fluent in Austrian/German to join an iGaming company in Warsaw, Poland. The role focuses on managing relationships with high-value players, resolving issues, and driving retention strategies, offering a competitive salary with an uncapped bonus structure. **

Salary

Base: 9 500 – 12 000zł per month; Bonus/Equity: Uncapped KPI-based monthly bonus; Benefits: Complimentary breakfast, fruit, snacks, medical & dental insurance, relocation package, vacation leave, birthday gift cards, Multisport card, team-building events, gift packages

Skills & Requirements

Must-have

  • Native/C2 Austrian/German
  • Fluent English
  • CRM systems experience
  • Analyze player behavior
  • Target-driven environment

Nice-to-have

  • Interest in online casino
  • Commercial mindset
  • Team building events

Key Requirements

  • Minimum 1 year experience in Sales or Customer Support
  • Experience in iGaming, e-commerce, or similar industries
  • Able to manage multiple chats simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter