Client Service Coordinator - 001401

Mars Inc

Banfield Ward Parkway MO, United States
$15.39 - $19.67 hourly; not specified; not specifi...
On-site
Client and pet flow management
Maximize pet visits
Professional and efficient service
Mars Inc. is seeking a Client Service Coordinator for their Banfield Ward Parkway location, responsible for managing client flow and ensuring exceptional service in a veterinary setting. The role emphasizes strong communication skills, multitasking abilities, and customer service, while promoting the hospital's services

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include educating clients about wellness plans and hospital services, assisting incoming and outgoing clients, and managing hospital finances.
  • The company offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, and pet wellness plans.

Matching Summary

Match Score: 85

Mars Inc. is seeking a Client Service Coordinator for their Banfield Ward Parkway location, responsible for managing client flow and ensuring exceptional service in a veterinary setting. The role emphasizes strong communication skills, multitasking abilities, and customer service, while promoting the hospital's services.

Salary

$15.39 - $19.67 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Client and pet flow management
  • Maximize pet visits
  • Professional and efficient service
  • Educate clients on services
  • Manage finances accurately
  • Strong communication skills

Nice-to-have

  • Exemplify company principles
  • Recruit new clients
  • Welcoming and friendly manner
  • Problem-solving abilities
  • Organizational skills

Key Requirements

  • Ability to multi-task
  • Reads, writes and speaks fluent English
  • Demonstrates strong written and verbal communication skills
  • Demonstrates a systematic approach
  • Demonstrates a strong ability to identify, analyze and solve problems
  • Consistently ensures the team provides attentive, courteous and informative service
  • Accurately and consistently follows instructions
  • Ability to add, subtract, multiply

Work Rights

Not specified

Tailored Resume

Cover Letter