Analyst - Fraud/loss Prevention - Part Time - Evening Shift
ticketmaster.co.th
Charleston, WV, United States
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Review customer transactions
Identify valid or fraudulent transactions
Contact customers via telephone
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Ticketmaster is seeking a part-time Analyst for Fraud/Loss Prevention to work evening shifts in Charleston, WV. The role involves reviewing customer transactions and fraud claims, requiring strong analytical skills and effective communication.
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Job Summary
The Manual Review Fraud Agent performs duties involved in fraud detection and loss prevention, including reviewing customer transactions and fraud claims.
Responsibilities include identifying valid or fraudulent transactions, contacting customers via telephone for verification, and identifying potential process improvements.
The role requires strong analytical and organizational skills, the ability to work independently, and open availability for a 5-day workweek including weekends and holidays.
Matching Summary
Match Score: 75
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Ticketmaster is seeking a part-time Analyst for Fraud/Loss Prevention to work evening shifts in Charleston, WV. The role involves reviewing customer transactions and fraud claims, requiring strong analytical skills and effective communication.
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Skills & Requirements
Must-have
Review customer transactions
Identify valid or fraudulent transactions
Contact customers via telephone
Identify fraud patterns
Monitor voicemail and email inquiries
Nice-to-have
Proactive and inquisitive nature
Ability to understand multiple systems
Work effectively in a fast-paced environment
Key Requirements
Two or more years of full-time work experience
One year of customer service or call center experience