Psr - Patient Services Representative (levels 1-2) - Children's Ear, Nose, And Throat Clinic

OU Health

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Patient scheduling
Patient demographics
Telephone communication
** OU Health is seeking Patient Services Representatives at levels 1 and 2 for their Children's Ear, Nose, and Throat Clinic. The role involves scheduling patient appointments, managing patient information, and assisting with clinic operations, requiring strong customer service skills and a background in a clinical environment for level 2 applicants. **

Job Summary

  • The Patient Services Representative I coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
  • Essential responsibilities include scheduling patient appointments, obtaining and updating patient demographics, answering telephone calls, and managing patient charts.
  • OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

Matching Summary

Match Score: 75

** OU Health is seeking Patient Services Representatives at levels 1 and 2 for their Children's Ear, Nose, and Throat Clinic. The role involves scheduling patient appointments, managing patient information, and assisting with clinic operations, requiring strong customer service skills and a background in a clinical environment for level 2 applicants. **

Skills & Requirements

Must-have

  • Patient scheduling
  • Patient demographics
  • Telephone communication
  • EMR system usage
  • Cash drawer reconciliation

Nice-to-have

  • Promote patient portal
  • Financial account discussion
  • Insurance verification
  • Referral management

Key Requirements

  • High School Diploma or GED
  • 1+ years professional work experience (PSR I)
  • 3+ years customer service experience (PSR II)
  • 6+ months clinical environment experience (PSR II)

Work Rights

Not specified

Tailored Resume

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