Servicenow Business Process Consultant (remote)

DXC Technology Australia & New Zealand

Calgary, Canada
Hybrid
Servicenow platform expertise
Leading structured workshops
Process design and requirements gathering
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability

Job Summary

  • DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.
  • Expert workshop facilitators are skilled in leading structured, dynamic, and interactive workshops, guiding clients through complex processes and configurations.
  • Candidates must demonstrate the ability to adapt to evolving technologies and apply their knowledge to deliver exceptional results in a dynamic environment.

Matching Summary

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • leading structured workshops
  • process design and requirements gathering
  • ITSM and ITAM modules
  • customer-centric configuration leadership
  • organizational change management strategies

Nice-to-have

  • strategic thinking and practical execution
  • simplifying complex technical concepts
  • establishing strong client relationships
  • collaboration on risk management
  • incorporating latest ServiceNow features

Key Requirements

  • Mandatory ServiceNow Certifications CSA, ITSM
  • 3+ years of ServiceNow process consulting
  • Expert in ServiceNow solution design
  • 3+ years in gap analysis and requirements gathering
  • Strong communication and presentation skills
  • ServiceNow Certified System Administrator
  • Experience in organizational change management

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter