Lloyds Banking Group - Customer Support - Ayr

Lloyds Banking Group

Ayr, United Kingdom
Base: £20,960 increasing to £21,560 after 6 months...
Face-to-face support
Everyday banking tasks
Digital banking support
You’ll start your journey in one of our branches, providing face‑to‑face support to customers

Job Summary

  • You’ll start your journey in one of our branches, providing face‑to‑face support to customers.
  • We don’t expect you to know everything about banking — we’ll teach you.
  • We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies

Matching Summary

You’ll start your journey in one of our branches, providing face‑to‑face support to customers.

Salary

Base: £20,960 increasing to £21,560 after 6 months; Bonus/Equity: Not specified; Benefits: Generous pension contribution up to 15%, annual performance-related bonus, private medical benefit, share schemes, discounted shopping, 22 days holiday plus bank holidays (pro-rated), wellbeing initiatives, parental leave

Skills & Requirements

Must-have

  • face-to-face support
  • everyday banking tasks
  • digital banking support
  • adapt to customer needs
  • team collaboration

Nice-to-have

  • calm under pressure
  • empathetic
  • people person
  • build relationships
  • act with care and integrity

Key Requirements

  • 12 months customer service experience
  • Part-time, 28 hours a week
  • Working every second Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter