Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7pm to 5:30am
1 year clinical or critical care experience
Empathetic verbal communication skills
The Patient Representative provides essential family support, education, and mediation in the Specialty Waiting Areas of The Ohio State University Medical Center
Job Summary
The Patient Representative provides essential family support, education, and mediation in the Specialty Waiting Areas of The Ohio State University Medical Center.
This role requires proactive customer service interventions and effective communication to manage overwhelming environments for patients and visitors.
The position offers comprehensive benefits including affordable health insurance starting day one, generous retirement contributions, and paid parental leave.
Matching Summary
The Patient Representative provides essential family support, education, and mediation in the Specialty Waiting Areas of The Ohio State University Medical Center.
Salary
Not specified; Not specified; Comprehensive employee benefits include health insurance, retirement plans, and paid leave
Skills & Requirements
Must-have
Available Wednesday through Saturday 7pm to 5:30am
1 year clinical or critical care experience
Empathetic verbal communication skills
Conflict resolution and problem-solving abilities
Daily documentation of patient interactions
Nice-to-have
Bachelor's degree in healthcare or social science
Service Plus customer service skills
Experience with program planning
Collaboration across diverse organizational teams
Key Requirements
HS Graduate or Equivalent
1 year full-time employment in clinical/critical care