Senior Technician, Distribution Operations M-f 7:30am-4:00pm Est
UPS
Not specified
Manages delivery of contracted services
Ensures slas and kpis are met
Supports business products via collaboration
UPS is seeking a Senior Technician for Distribution Operations who will be responsible for managing contracted service delivery, ensuring compliance with SLAs and KPIs, and supporting various operational activities. The role emphasizes collaboration with vendors and customers, as well as financial oversight and efficiency improvement initiatives
Job Summary
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded.
Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc.
Matching Summary
Match Score: 75
UPS is seeking a Senior Technician for Distribution Operations who will be responsible for managing contracted service delivery, ensuring compliance with SLAs and KPIs, and supporting various operational activities. The role emphasizes collaboration with vendors and customers, as well as financial oversight and efficiency improvement initiatives.
Skills & Requirements
Must-have
Manages delivery of contracted services
Ensures SLAs and KPIs are met
Supports business products via collaboration
Responsible for daily facility activities
Performs technical, analytical, or maintenance work
Nice-to-have
Retains and strengthens customer relationships
Identifies operational improvement opportunities
Supports field stocking locations
Operates powered industrial equipment
Key Requirements
Requires full proficiency through training and experience
Works with a limited degree of supervision
Acts as an informal resource for colleagues
Work Rights
Must be a U.S. Citizen or National, alien lawfully admitted for permanent residence, or alien authorized to work in the U.S.