Retail Service Agent (guag) Plaza Madero

FedEx

Guatemala City, Guatemala
**
Two years customer service experience
Proficiency in english language
Knowledge of cash management
** FedEx is seeking a Retail Service Agent for their Plaza Madero location in Guatemala City. The role focuses on customer service, administrative tasks, and sales support, requiring strong interpersonal skills and a commitment to providing an excellent customer experience. **

Job Summary

  • The role involves advising customers on products and services to achieve sales objectives while managing over-the-counter interactions.
  • Employees are responsible for checking packages for proper labeling, legality, weight, size, and compliance with customs documentation.
  • The position requires collaboration on budget fulfillment and optimizing branch profitability through resource optimization.

Matching Summary

Match Score: 75

** FedEx is seeking a Retail Service Agent for their Plaza Madero location in Guatemala City. The role focuses on customer service, administrative tasks, and sales support, requiring strong interpersonal skills and a commitment to providing an excellent customer experience. **

Skills & Requirements

Must-have

  • Two years customer service experience
  • Proficiency in English language
  • Knowledge of cash management
  • Ability to lift 50 to 150 lbs
  • Experience with FedEx warehouse operations

Nice-to-have

  • Strong interpersonal communication skills
  • Problem-solving abilities for customers
  • Attention to detail in documentation
  • Sales orientation and business development
  • Computer literacy and office software skills

Key Requirements

  • High School degree or equivalent
  • 2 years experience in customer service focused on sales
  • Previous experience in a FedEx SCS Warehouse

Work Rights

Not specified

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