Central Services Representative - Pt

Chukchansi Gold Resort & Casino

Base: $43,000-$58,000 in benefits alone; bonus/equ...
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High school diploma or ged required
Excellent communication skills
Clear speaking voice
** Chukchansi Gold Resort & Casino is seeking a Central Services Representative to manage calls, resolve customer issues, and handle hotel reservations. The position requires excellent communication skills and the ability to remain calm in emergency situations, with a focus on customer service. **

Job Summary

  • The role involves answering incoming calls, directing them appropriately, and making reservations for the hotel, restaurant, and entertainment events.
  • Team members receive a comprehensive benefits package valued at $43,000-$58,000 including medical, vision, 401K with immediate vesting, and free meals.
  • Employees must be capable of remaining calm when responding quickly to emergency situations and resolving guest conflicts effectively.

Matching Summary

Match Score: 75

** Chukchansi Gold Resort & Casino is seeking a Central Services Representative to manage calls, resolve customer issues, and handle hotel reservations. The position requires excellent communication skills and the ability to remain calm in emergency situations, with a focus on customer service. **

Salary

Base: $43,000-$58,000 in benefits alone; Bonus/Equity: Not specified; Benefits: Medical, vision, 401K with employer match, life insurance, meals, PTO, holiday gifts, raffles, and vendor discounts

Skills & Requirements

Must-have

  • High School diploma or GED required
  • Excellent communication skills
  • Clear speaking voice
  • Ability to work all shifts and weekends
  • Basic computer and office equipment skills

Nice-to-have

  • Experience with PBX equipment preferred
  • Knowledge of hotel reservation systems
  • Calm demeanor during emergencies
  • Ability to handle multiple tasks simultaneously

Key Requirements

  • High School diploma or GED
  • Must possess excellent communication skills
  • Available to work all shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter