Clarendonhillsbank is seeking a Conversational AI Specialist to lead the development of customer-facing AI services, focusing on enhancing user experience through innovative design in business banking. The role involves crafting intuitive conversational journeys across various platforms and collaborating with engineers to optimize AI interactions
Job Summary
Lead the next evolution Agentic AI services for our customers, shaping the future of digital banking.
Design how customers experience Agentic AI, shaping conversations that feel human, intuitive and genuinely useful.
We support our people with the flexibility to balance where work is done with at least half their time connecting in office.
Matching Summary
Match Score: 85
Clarendonhillsbank is seeking a Conversational AI Specialist to lead the development of customer-facing AI services, focusing on enhancing user experience through innovative design in business banking. The role involves crafting intuitive conversational journeys across various platforms and collaborating with engineers to optimize AI interactions.
Salary
Competitive Salary; Annual Bonus; Benefits
Skills & Requirements
Must-have
Conversational AI design
Agentic AI multi-agent workflows
LLM-powered assistants
Prompt design and tuning
Design conversational journeys
User testing and analytics
Nice-to-have
Behavior science in design
Linguistic excellence
Human-centered design
Inclusive and accessible design
Key Requirements
Experience in Gen and Agentic AI multi-agent workflows
Hands-on experience designing chat and voice conversational AI
Experience with LLM-powered assistants, prompt design
Experience with Microsoft Copilot Studio and Figma