You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time
Job Summary
You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time.
This is an excellent opportunity to continue your career in the field of Process Management at Capital One.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time.
Salary
Base: $80,800 - $92,200; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
Process oversight and monitoring
Data analysis for trends
Formal process documentation
Cross-functional collaboration
Customer service and training
Nice-to-have
Strategic thinking and problem-solving
Influencing senior leadership
Adaptability to change
Team environment expertise
Key Requirements
High School Diploma or equivalent
1 year of Microsoft Office or G Suite
1 year of project, process, program, or risk management
Bachelor’s Degree or military experience
2+ years of people leadership experience
2+ years of project, process, program, or risk management