Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
**
3-5 years customer facing services role
Fluency in french and english
1+ years project management with workday
** Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their products and services. The role requires a strong background in customer-facing services, project management, and fluency in both French and English. **

Job Summary

  • The role serves as a liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • Candidates must develop success plans outlining critical success factors and drive resolution on raised customer concerns.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers while providing competitive compensation and benefits.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their products and services. The role requires a strong background in customer-facing services, project management, and fluency in both French and English. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English
  • 1+ years project management with Workday
  • Issue resolution and escalation management
  • Executive level communication skills

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter