Customer Loyalty Member With Dutch @ing Hubs Romania
23
Bucharest, Romania
Fluent dutch spoken and written
One year operational banking experience
Client-facing service via phone email chat
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business
Job Summary
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business.
Candidates will process account openings, verify signatures, investigate errors, and handle SWIFT messages to ensure accurate banking operations.
ING Hubs Romania offers a flexible working style with a highly collaborative environment where impact is the driver of work.
Matching Summary
The role involves resolving daily operational challenges and managing documentation for corporate international clients within the Client Services Business.
Skills & Requirements
Must-have
Fluent Dutch spoken and written
One year operational banking experience
Client-facing service via phone email chat
MS Office proficiency
Understanding of banking legislation
Nice-to-have
Agile methodology participation
Collaborative team environment
International project engagement
Strong communication skills
Client-oriented attitude
Key Requirements
Bachelor's degree or high school with Economic profile
Fluency in Dutch language required
Minimum one year banking operations experience
Training in customer service and banking operations