5 years customer service or collections experience
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
The Credit & Collections Specialist will support markets by managing collection portfolios and handling customer-sensitive collection calls
Job Summary
The Credit & Collections Specialist will support markets by managing collection portfolios and handling customer-sensitive collection calls.
This role serves as the primary liaison to third-party collection agencies and coordinates the submission of past due accounts for resolution.
The position requires working closely with station sales staff to process credit applications and ensure proper approvals are obtained before billing setup.
Matching Summary
The Credit & Collections Specialist will support markets by managing collection portfolios and handling customer-sensitive collection calls.
Skills & Requirements
Must-have
5 years customer service or collections experience
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Nice-to-have
Associates degree in Accounting or Management
Strong Excel skills preferred
Ability to manage multiple projects with competing priorities
Key Requirements
Minimum 5 years' experience in customer service or collections
Associates degree in Accounting or Management (preferred)