Assistant Front Desk Manager

Four Seasons Hotels & Resorts

Baltimore, Maryland, US
Base: $62,000 - $66,000; bonus/equity: not specifi...
Front desk operations
Concierge operations
Guest registration and checkout
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create amazing experiences for guests

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create amazing experiences for guests.
  • The Assistant Front Desk Manager will oversee Front Desk and Concierge operations, acting as manager on duty and performing guest registration, checkout, and complaint resolution.
  • Employee benefits include a competitive salary range, comprehensive insurance, paid time off, retirement plan, training opportunities, complimentary meals, and discounted room nights.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create amazing experiences for guests.

Salary

Base: $62,000 - $66,000; Bonus/Equity: Not specified; Benefits: Medical, vision and dental insurance, life insurance, disability insurance, PTO, 401k, employee meals, room nights, parking

Skills & Requirements

Must-have

  • Front Desk operations
  • Concierge operations
  • Guest registration and checkout
  • Customer complaint resolution
  • High-level hospitality

Nice-to-have

  • Genuine heart
  • Personalized recommendations
  • Exceptional guest experiences
  • World-class employee experience

Key Requirements

  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter