Customer Service Representative

K+S Services

Southgate, MI, United States
On-site
Create new orders in internal systems
Process approvals, shippers and invoice requests
Interface with operations to expedite delivery
Responsible for all aspects of customer service and sales support, including creating new orders, processing approvals, and managing workflow schedules

Job Summary

  • Responsible for all aspects of customer service and sales support, including creating new orders, processing approvals, and managing workflow schedules.
  • Interface with various departments such as Operations, Sales, and Shipping/Receiving to resolve issues and answer customer questions.
  • K+S Services offers a full range of industrial repair capabilities with extensive manufacturer and part number support.

Matching Summary

Responsible for all aspects of customer service and sales support, including creating new orders, processing approvals, and managing workflow schedules.

Skills & Requirements

Must-have

  • Create new orders in internal systems
  • Process approvals, shippers and invoice requests
  • Interface with Operations to expedite delivery
  • Interface with Customers, Sales, Operations
  • Review and manage workflow schedules

Nice-to-have

  • Continuous quality improvements
  • Recognize associates for hard work

Key Requirements

  • Minimum High School diploma or equivalent
  • Knowledge of Microsoft Office Products
  • Ability to multitask

Work Rights

Not specified

Tailored Resume

Cover Letter