Sales Support Analyst

Accenture Australia

Not specified (likely hybrid based on accenture's general work culture).
Salesforce cpq experience
Contract troubleshooting skills
Tier 1 ticket resolution
Accenture Australia is seeking a Sales Support Analyst to join their Quote to Order team. The role involves leveraging expertise in process and tools to assist the sales team with sales orders and contracts, focusing on resolving Salesforce CPQ-related issues while proactively identifying areas for improvement

Job Summary

  • The role involves leveraging process and tools expertise to meet sales team needs related to orders and contracts.
  • Responsibilities include troubleshooting Salesforce CPQ issues, resolving Tier 1 tickets, and generating comprehensive reports for stakeholders.
  • The position requires analyzing customer-specific contract details to inform pricing and discounting recommendations that balance expectations with company standards.

Matching Summary

Match Score: 75

Accenture Australia is seeking a Sales Support Analyst to join their Quote to Order team. The role involves leveraging expertise in process and tools to assist the sales team with sales orders and contracts, focusing on resolving Salesforce CPQ-related issues while proactively identifying areas for improvement.

Skills & Requirements

Must-have

  • Salesforce CPQ experience
  • Contract troubleshooting skills
  • Tier 1 ticket resolution
  • Data analysis capabilities
  • English proficiency C1

Nice-to-have

  • Bachelor's degree preferred
  • Cross-functional collaboration
  • Proactive improvement mindset
  • Team-based work environment
  • Independent initiative

Key Requirements

  • High School Diploma required
  • 2+ years relevant experience
  • C1 English Proficiency
  • Salesforce CPQ software knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter